Interview with Matthias Tratz, Head of Product & Solution Design at CAS Software AG

Over the past year, the office and work routine has changed drastically for most of us. At the same time, we have embarked on new course into the new digital workspace with CAS genesisWorld and version x12. Can CRM support the digital...

Digital Office Index: One year of Corona – what has changed?

Awareness of the economic benefits of digitalization and the importance of digital technologies has been heightened in the minds of many over the past year: Only 12 percent of companies with 20 or more employees still have doubts about...

Customer Management: Success comes pretty quickly and can be measured fantastically

The Corona pandemic has forced companies to start digitizing their processes faster than anyone could have imagined. Company leaders are facing path-breaking decisions, investing in new business models, and are under pressure to stay cost-efficient...

New webinar for CRM/XRM and the best customer relationships

The digital seminars are regularly being expanded and updated for you in order to provide you with a high-quality knowledge and training offering.

Best practice: Reliably reaching your goal with CAS genesisWorld

Global Flash has been using CRM/XRM solutions from CAS Software AG for efficient processes, targeted communication and their customer management since 1994.

Best Practice: A CRM that grows with you

CAS genesisWorld has been part of Yamaichi's daily routine for almost 20 years (2003) and today provides specific support in designing targeted processes for marketing, sales, purchasing and quality management.

CRM Tutorials: Work smarter everyday

Smart CAS genesisWorld functions ease your daily work, optimize processes, and increase your efficiency as well as supporting remote modes of working.

Hannover Messe 2021 - thank you for your virtual visit!

Aiming to offer holistic solutions along the Customer Journey, CAS Software presented integrable CRM/XRM and configurator solutions (CPQ) from one provider for industry, mechanical engineering, and equipment construction at the digital Hanover Fair...

Short interview with Martin Hubschneider, CEO CAS Software AG

In this personal interview, we asked Martin Hubschneider, founder and CEO of CAS Software AG, four questions how the company is managing the challenging situation.

Seven success factors of the digital workplace: CRM plays a vital role in accelerating your digitalization

Digital communication, remote collaboration and virtual meetings have become part of everyday life for many of us in these times. What still required improvisation and creativity from individuals and businesses in 2020 has now become the new normal...

New webinars for CRM/XRM and the best customer relationships

The digital seminars are regularly being expanded and updated for you in order to provide you with a high-quality knowledge and training offering.

CRM Tutorials: Work smarter everyday

Smart CAS genesisWorld functions ease your daily work, optimize processes, and increase your efficiency as well as supporting remote modes of working.

WirtschaftsWoche: CAS on the winners' podium again

With an innovation score of 262, CAS Software took 3. place in Germany's most innovative 'Mittelstand' companies competition. This places CAS Software AG in amongst the crème de la crème from a total of 3500 companies.

Using innovative strength to shape the future today

Innovative strength and the courage to change are more important than ever. New technologies enable more efficient work processes and create new economic opportunities. Current studies show that constant process optimizations and investments in the...

New Bitkom study: Digital Office leads to more satisfied customers

In about half of all companies surveyed, every second office and administrative process is still paper-based. However, this is changing, due to the Corona pandemic the digital office is on the rise. The digital workplace has now become synonymous...

CRM Guide: Sales 4.0

Digital transformation is increasingly sidelining traditional sales structures, including both the B2B and B2C sectors. In the past, products and services could be placed relatively easily in response to customer demand, but today sales...

New webinars for CRM/XRM and the best customer relationships

The digital seminars are regularly being expanded and updated for you in order to provide you with a high-quality knowledge and training offering.

Best practice: Naturally, for the love of our customers

After implementing the CAS genesisWorld CRM solution, TEAM 7 a leading premium furniture manufacturer, was able to intensify their customer contact throughout their growing global network as well as strengthen their cooperation at head office.

CRM Tutorials: Work smarter everyday

Clever CAS genesisWorld functions ease your daily work, optimize processes, and increase your efficiency.

CAS CRM customers as "Germany's strongest growing companies 2020"

In cooperation with the Handelsblatt business newspaper, this was the eleventh time in a row that Munich Strategy had determined the TOP 100 companies: Ranking companies with the strongest growth, largest increase in turnover and best return on...

Positive thinking inspires innovation

In a world of constant change, it is important to have reliable and forward-thinking partners at your side. That is why I would like to share some positive news with you: first, two of our customers have been honored as "Deutschlands Kundenchampions...

Digital office: opportunities for modern working

In the course of the significantly accelerated digitization, the working environment is changing vastly. Under the keyword Digital Office, Mircea Prelipceanu – Head of International Sales at CAS Software AG – will take a look at the implications and...

CAS genesisWorld x12: Shape your digital workspace

Maintain customer contact, strengthen teamwork, and actively shape the new digital workspace: CAS genesisWorld x12 supports you with its innovative features and exciting highlight functions. This new version is the ideal CRM companion for all your...

The customer experience makes the difference

The digital transformation of our world has been progressing at a pace long before the Covid-19 virus appeared on the scene. Customers’ behaviors and needs change at lightning speed. For leading-edge businesses especially, that demands the ability...

CAS customers have been honored as "Deutschlands Kundenchampions 2020"

For the 13th time in a row, "Deutschlands Kundenchampions" (Germany's Customer Champions Competition) honors companies for their exciting customer relationship management. We congratulate our customers, Bien-Zenker GmbH and Hausbank München eG, for...

Best Practice: Good vibration with
CAS genesisWorld

At the Wölfel Group everything revolves around acoustics, vibrations and sound: To remain receptive to

customer wishes in customer relationship management, the company relies on professional CRM and customer centric processes.

Tips & Tricks

Clever functions can ease your daily routines and make your processes more effizient. Especially during the current Corona crisis, the concept of self-study has gained significance for personal growth.

TOP 100: First place for CAS Software as the best IT-company

CAS Software AG took first place again on the winners’ podium in Germany’s most important innovation competition for SMEs, and was declared the best IT Company across all classes by TOP 100.

Covid-19: The challenge facing us all!

The Corona pandemic continues to worry billions of people around the globe. For many people all they can do is to try to make the best of a bad situation - and CAS is no different. The CAS Team has implemented a number of important measures, which...

CAS Software among the best company to work for!

Martin Hubschneider and his team received the "Great Place to Work" award in Berlin. CAS Software won the award as one of Germany’s best companies to work for.

Marcus Bär joins the Board of Directors at Digital Office

The Digital Office competence centre at Bitkom has elected a new director:

Marcus Bär, Member of the Board of Directors of CAS CRM has now also been appointed as a member of the Board of Directors for the Steering Committee. As a proven CRM/XRM...

CRM study: Top results for CAS genesisWorld

Yet again, the latest Trovarit satisfaction study “CRM in Practice 2019/2020” awards top marks to CAS Software for its CRM solution CAS genesisWorld: The result is particularly strong in key areas of relevance for small to medium-sized companies.

CAS genesisWorld x11: Simple. Intelligent. Proactive

The new version of the smartest CRM for small and medium-sized enterprises has arrived: Unique functions such as the mobile Picasso search and the Product Catalog as well as the extended App Designer make CAS genesisWorld x11 a real must-have.

Review of the CAS Partner Conference 2019

The fantastic city of Barcelona was the destination and location of the 12th international CAS Partner Conference, which took place on May 23 and 24, 2019.

The CRM trends to expect in 2019

2019 promises to be an exciting year in the CRM sector. We asked our CRM expert Mircea Prelipceanu to have a look at the impact on the market.

CAS CRM sponsoring of ZVH Zevenhuizen

CAS CRM is once again the main sponsor of the Dutch volleyball team ZVH Zevenhuizen. The sponsorship contract has been extended for the 2018/2019 season and we are very proud that the top volleyball team in the Netherlands continues to bear the name...

Get off to a flying start with CAS genesisWorld

Smart design, intelligent assistants, marketing automation and data protection - the x10 version of CAS genesisWorld offers SMEs a wealth of functions from among the top trends in the CRM sector.

CAS Software among TOP 100 innovation elite

CAS Software AG is delighted to have once again achieved a leading place in the TOP 100 innovation competition, emerging as the best software company in Germany. The award ceremony in Ludwigsburg was a great occasion.

CEBIT 2018: Many thanks for your visit!

We would like to thank all visitors and participants for the great atmosphere at our CEBIT stand. Highlights included the trusted CRM Cloud platform SmartWe®, the CRM flagship CAS genesisWorld x10 and much more. We hope you enjoy this brief review.

Joy in London: CAS Software has been awarded in three categories as a finalist

For the 10th time, the trade magazine IT Europe invited all finalists and award winners of the European IT & Software Excellence Award 2018 to London. The ceremonial award at the Royal Garden Hotel is the highlight of the IT industry in Europe. CAS...

New opportunities for trustful customer relationships based on the EU GDPR

On May 25, 2018 the new EU General Data Protection Regulation comes into force, governing the secure, legally compliant handling of personal data. Whilst it is creating some confusion, uncertainty and fear of severe penalties among many businesses,...

Two Visions presented the new GDPR legislation

At April 5th Two Visions hosted a business meeting for about 25 business owners and sales representatives of the Business Club De Wetering-Haarrijn.

And the award goes to: SmartWe among the winners of the German Design Award 2018

What role does design play in developing business software? If it were up to Martin Hubschneider and his co-creators, well-thought-out design would be the key to the networked business software of the future. With the German Design Award 2018, the...

Business Day in Utrecht

Building Bridges together is the title of this year's Business Day in Utrecht. The event will take place on Tuesday, November 14, 2017 at Bar Beton in Utrecht.

Best in customer satisfaction

A new study proves: CAS CRM is the CRM solution with the highest customer satisfaction. The results reflect the pioneering role that CAS Software has adopted in the CRM market.

Infomat Customer Day

Up to date with the latest innovations in business software - under this motto our certified partner Infomat invites you to his Customer Day on November 9, 2017 at the Castle Hof Terbeke.

47th Edition of exproReus October 11 - 15, 2017 in Reus, Spain

From October 11-15, 2017 the 47th Edition of the multisectoral trade fair exproReus will take place in Reus/Spain and CAS CRM will be represented by our local partner CIDE Xarxes y Telecommunicaciones SL. More than 200 exhibitors and thousands of...

360° customer view - CRM breakfast in Bogotá

'Getting a 360° customer view' - this is the subject of the CRM breakfast taking place on September 5, 2017 in Bogotá. In this event staged by our partner Quality Software S.A.S. you will learn how to attract customers and multiplicate...

CAS Software is finalist of IT Europa Awards

CAS Software AG had been invited as the finalist in the category "Software Vendor of the Year" at the European IT & Software Excellence Awards.

CAS Software AG - triple award winners - elated to win the CASSIOPEIA Award

The CASSIOPEIA Award was premiered at this year's CeBIT, this is a new prize which is awarded to companies for their user and customer experience features. An independent jury placed CAS Software AG well ahead of the competition early on, giving the...

CeBIT 2017: Welcome to the new WE-World

Come and visit us from March 20 - 24 on stand A38 in hall 5 at the CeBIT in Hanover, Germany, where you can experience the premier of SmartWe World and get hands on with our latest products.

Customer satisfaction: “Very good“

Customer satisfaction is given highest priority at CAS Software. This has been confirmed in the current benchpark ranking, a survey conducted among customers and their IT managers.

CRM Best Practice Award for Walter Knoll

Walter Knoll AG & Co. KG has been presented the acquisa CRM Best Practice Award for its exemplary relationship management. The prize for exceptional customer orientation, decided upon by an independent jury, was presented at an official ceremony as...

IT award for CAS Software

Celebrations at the IT Awards gala in Augsburg: CAS Software receives the CloudComputing Insider magazine’s Readers‘ Choice Award for the Cloud CRM category.

Vogel IT Medien conducted a reader survey on their insider portal members to find out who...

CAS Software wins TOP 100 award again

Last Friday in Essen, Germany the award for the most innovative German SME was presented once again to CAS Software AG. A love of innovation and a desire to shape the future are key characteristics of the company’s DNA and this award reflects that...

CAS Software awarded prize for best IT employer of the year

Within the framework of the "TOPJOB" employer-comparison competition, CAS Software AG won the title of Best IT Employer in Baden-Württemberg and a place on the winners' podium for the title of Germany's Best Employer 2016.

CAS@CeBIT 2016

We want to show you the fascinating possibilities for your relationship management with customer-centric solutions: visit us at the world-largest IT event from March 14-18, in Hannover.

Our highlights 2016: CAS genesisWorld, the successful...

Merry Christmas

The whole CAS CRM team would like to say thank you for another year of joyful cooperation and trust. As the year draws to a close, we wish you and your families peace, love and joy. Start the New Year with lots of special Customer Centricity moments.

Discover the new x7 version of CAS genesisWorld

The driving heart of the x7 version of CAS genesisWorld embodies Customer Centricity. CAS genesisWorld x7 is a winning combination of new functionalities such as the unique radial menu, CAS SmartSearch 2.0, and of course the new Duplicate Finder pro...

CAS PIA 5.0 — here's a peak at what you can expect in the new version

The new version of the Cloud CRM solution CAS PIA is available now with lots of new functions to help you with your daily work.

New issue of CAS@Work

The latest issue of our customer magazine CAS@WORK has been published to coincide with the start of CeBIT. Discover how to get started with Customer Centricity, find out what's new in both CAS genesisWorld and CAS PIA and read about examples of CRM...

CeBIT 2015 – Customer Centricity in these “d!conomy” times

The digitalization of industry or "d!conomy" is the central theme of this year’s CeBIT. As a consequence, CAS Software AG will be presenting the concept of “Customer Centricity” as a company strategy as well as CRM and xRM for SMEs.

Visit us from...

CAS PIA awarded the “Trust in Cloud“ certificate again

CAS PIA was certified by Cloud-EcoSystems for the third time in a row. During the winter summit 2015, CAS PIA was awarded the "Trust in Cloud" quality seal across seven categories. Cloud-EcoSystem developed this quality seal as a decision-making aid...

Have a Happy Christmas full of precious moments

2014 was packed full of moving moments: We would like to share the precious moments of 2014 with you again and thank you for a wonderful year together. The whole CAS Software team wishes you a very Merry Christmas, joyous relationships and an...

CAS genesisWorld achieves the highest levels of customer satisfaction in a recent customer satisfaction study

A recent CRM customer satisfaction study once again demonstrates that CAS genesisWorld is the market leader.

According to the study, 92 percent of CAS customers would choose the CAS genesisWorld CRM solution again.

Compare this with the overall...

CAS customer wins CRM Best Practice award

MS Motorservice International GmbH has won the CRM Best Practice Award for their exemplary customer management. This prestigious accolade is awarded annually by an independent jury. MS Motorservice made it through to the finals where they were...

"Software Hosted in Germany" – New quality seal of BITMi association benefits from U.S. court decision

Only a few days ago, a U.S. federal court ordered Microsoft to turn over customer data of a suspect. What makes this ruling explosive topic: the data is not stored in the U.S., but on a server of Microsoft’s European subsidiary in Ireland.

CAS genesisWorld x6: Fresh design and a unique search engine

Stylish, secure and smart: Version x6 of CAS genesisWorld is now available. A bundle of CRM functions extends operability to include mobile working on tablets, smart phones and in browsers. One feature that really stands out...

CAS PIA version 4.0 is here

Experience professional customer management now, with a host of new functions in CAS PIA version 4.0. Decide for yourself, why not try the new functions.

Consulo Kft, our Hungarian partners, organized a great road show!

On March 27, our Hungarian CAS CRM partners Consulo Kft presented the full range of CAS CRM solutions at a special road show targetted specifically at small and medium-sized companies (SMEs) at the Chamber...

Official partnership launch with Synergizer in Romania

Our new CAS CRM partner, Synergizer Business Solutions, from Bucharest in Romania, recently introduced themselves at a top-class CRM event. More than 160 participants attended the event that had been organized within the framework of the Marketing &...

CAS genesisWorld quality seal

At this year's CeBIT, CAS Software AG the German market leaders in CRM solutions for small and medium-sized enterprises, were awarded the prestigious "Software Made in Germany" quality seal of approval for their CAS genesisWorld product. Dr. Oliver...

CeBIT 2014: New perspectives in the IT business

With the advent of CeBIT 2014, the business IT event of the year is just around the corner. CAS Software AG will be present at CeBIT from March 10.-14. 2014 on stand C16, in hall 6 of the trade fair center in Hanover, where it will be presenting all...

CAS Christmas donation campaign - Share your happy moments and spread some joy!

Do you know of a touching quote, image or an entertaining video? If so, then why not take part in our Christmas donation campaign. We look forward to enjoying your contribution on www.cas.de/en/spreading-joy,...

Out now: New issue of our CAS@WORK customer magazine

Don’t miss this new issue of the CAS@WORK customer magazine – packed full of exciting news! What are the new functions of CAS genesisWorld x5? Why is data quality so important? And what do the new webinars have to offer? Find out the answers to all...

New CRM Webinars

Experience CAS genesisWorld live. Get to know the new modules and learn more about how to work more efficiently with CAS genesisWorld with our tips and tricks for users and administrators. <link...</p>

Where IT works – CRM-expo, IT & Business and DMS EXPO trade fairs in Germany, Stuttgart

Interview with Andreas Zipser, Member of Board of Directors at CAS Software AG, about the coming CRM-expo trade fair in September.

New version of CAS genesisWorld x5 is available

With the launch of the new x5 version of CAS genesisWorld, a range of new and exciting functions have become available such as Mobile Apps free-of-charge, a new data quality standard, extended geomarketing functions and a means of quantifying...

CAS PIA receives the "Trust in Cloud" quality certificate"

Cloud-EcoSystem has audited and accredited CAS PIA with the "Trust in Cloud" quality certificate. Cloud-EcoSystem offer a quality certificate, known as “Trust in Cloud”, that provides decision support to both companies and users who are in the...

Excellent: The German Historical Institute in Paris writes history

The DHI in Paris is the first research institute ever to receive the coveted Customer Excellence Award. At this year's CRM & xRM Customer Day, the internationally active institute was presented with the award in recognition of its exemplary work in...

The new version of CAS PIA, version 3.6, has now gone live.

One of the highlights of the new version is the improved import assist function. So why not get started now with professional customer management, it's never been so easy! Try out our guest access and experience CAS PIA 3.6 live for yourself.

Swiss CRM Forum 2013: the ultimate Swiss event

The forum provides an ideal platform for companies, sales and marketing decision makers and CRM experts alike, enabling them to gather inspiration for innovative business strategies. CAS Software AG will be there on June 13, exhibiting live in the...

CeBIT 2013: Mobility, xRM and numerous product innovations

At this year’s CeBIT in Hannover, Germany, from March 5-9, CAS Software AG and partners presented the latest xRM relationship management solutions and premier CAS SmartDesign the revolutionary new operating concept. <link...</p>

CRM study 2012/13: study declares CAS genesisWorld third-time winners of highest standards of customer satisfaction

This is the third time that CAS genesisWorld has received top marks for the highest standards of customer satisfaction when compared directly with other CRM solutions. This year’s study examined overall satisfaction and included assessments for...

New Study: CAS Partner program scores top marks in test

ChannelPartner, the specialist trade magazine, recently tested 8 CRM supplier partner programs. CAS Software AG scored top marks in the test, finishing ahead of the other suppliers. We would like to thank you all for your trust in us and look...

The new CAS PIA Version 3.5 is now available

Benefit from the new feature and embed the CAS PIA contact form in your Web pages. Future contact requests are directly created as new contacts in CAS PIA. This saves you and your customers valuable time. A graphical user interface makes it easy for...

Available now: The new CAS genesisWorld Version x4

The market-leading CRM solution for small and medium-sized enterprises wows customers with many new functions: some of the highlights include the new apps for mobile CRM, the new functions to geographically display your customer data and the new...

i2s CRM Study: Outstanding customer satisfaction

According to the results of a recent survey conducted by i2s, an analyst and consulting company based in Zurich, CAS genesisWorld holds the top position in all areas of customer satisfaction when compared directly with other CRM solutions.

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CeBIT 2012

Our motto for this year’s CeBIT was “I love my CRM” and from March 6-10, 2012 in Hannover we revealed a number of interesting highlights: alongside CAS genesisWorld, our tried-and-tested CRM solution, we treated our visitors to a sneak-peak at a...

CAS Software is innovator of the year 2011

As the overall winner of the Top 100 competition, CAS Software AG was declared Innovator of the Year 2011. Mr. Lothar Späth, competition mentor, presented the award and seal of approval, to the two managing directors, Mr. Martin Hubschneider (CEO)...

CAS genesisWorld - The new x3 version is now more mobile than ever!

The new x3 version of CAS genesisWorld has taken the functionality of innovative customer relationship management to the next level by incorporating some useful highlights, such as: smart clients for tablet-PCs, smartphones and browsers as well as...

Software Made in Germany – the new quality seal confirming the quality of CAS products

'Software Made in Germany' – is an international synonym that represents the highest quality standards and customer satisfaction in software design. As a "Software Made in Germany" certified company, CAS Software AG meets the requirements of this...

CAS Software AG increases turnover by 25 percent

The Karlsruhe CRM specialist, CAS Software AG is moving from strength-to-strength: in 2010 the company increased its turnover by 25.2 percent. The CAS Group achieved a record turnover of around 39 million. "Since the founding of CAS Software AG, 25...