Remote support

Do have a question about one of our products or do you have a technical problem?

Our CAS Support team will be glad to help. Using the desktop sharing platform, Netviewer, one of our support team will be able to access your computer remotely and answer your question or resolve the issue in no time.

Please proceed as follows:

  • Remote support appointment
    Call our CAS Support team to make an appointment. Please note that this service is only available during our business hours.
  • Remote support appointment with TeamViewer
    - Click here to download TeamViewer.
    - Run the downloaded file.
    - Tell the support staff your ID and password.