CRM Webinars

Packed with excellent features, customer relationship management with CAS CRM has never been so easy or so desirable. Make your heart beat faster, come and experience the thrill of working with CAS CRM first-hand by participating in one of our free CAS CRM webinar sessions:

Experience CAS CRM in practice

Join this webinar to find out how CAS genesisWorld will help you to engage prospects, delight customers, measure results and grow your business. You will get a first impression of best practice scenarios in which CAS genesisWorld CRM is preferably used and how easily CRM supports you to:

  • Increase sales efficiency
  • Implement highly targeted marketing campaigns
  • Deliver exceptional customer service

 Thursday, Aug. 13, 2020          02:00 - 02:45 p.m.


Getting started with CRM

Experience the core functionalities of a CRM system, independent of manufacturer, and discover just what a CRM system can do for you, as well as what factors you need to consider when selecting and implementing a CRM solution.

 Tuesday, Aug. 11, 2020            02:00 - 02:30 p.m.



CAS genesisWorld - Highlights of version x12

Shape your digital workspace – with its new x12 version, CAS genesisWorld helps you to maintain excellent customer relationships and strengthen teamwork in your units – even across social distances. Experience the full CRM/XRM power and discover the new smart functions for your digital office. 

 Thursday, Aug. 20, 2020      03:00 - 03:45 p.m.

 Tuesday, Sep. 15, 2020        03:00 - 03:45 p.m.

 Wednesday, Oct. 14, 2020  03:00 - 03:45 p.m.


Leading remote teams successfully

Technology has enabled many former office workers to work from home or anywhere remotely. For leaders spearheading these remote teams, making the jump from in-person to virtual leadership can be challenging. The core question is how to lead effectively from a distance – having in mind that working remotely changes interpersonal dynamics fundamentally. In this webinar with Tina Christiansen, trainer and business coach in the field of personnel management and development, you will learn about the relevance of trust, setting up meaningful communication processes and getting results at a distance with a new way of leading. Find out more here.

 Thursday, Sep. 10, 2020           03:00 - 04:00 p.m.



How to implement CRM effectively

Successful CRM is much more than just software, it also involves people and processes. If not considered well many CRM projects fail or are not even started. A well-structured introduction with a proven implementation method will help you to get your tailor-made CRM solution in short time. Get to know the success factors of a CRM implementation and the practice-proven introduction method, that will reduce the implementation time by 30%. Learn how your employees become co-designers who contribute to the success of CRM enthusiastically and receive valuable tips from numerous customer projects.

 Thursday, Sep. 17, 2020           03:00 - 3:45 p.m.

 Thursday, Nov. 12, 2020          03:00 - 3:45 p.m.



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