CAS genesisWorld x14 - Your CRM solution for sustainably future-oriented customer satisfaction

Elevate your relationships to another level: the new version of our award-winning CRM + AIA solution supports you in creating uncompromising, customer-centric, and efficient processes.

As a central company platform, CAS genesisWorld x14 offers maximum freedom. From laptops to smartphones to tablets: our brand-new x14 version is adaptively customizable to fit your needs. Furthermore, the x14 version always supports you and your Team with intelligent and time-saving features at any location.

CRM + AIA: Smart wizards at your service

With the detailed 360° view of your customer relationships, you can sustainably captivate your customers and prospects during your communications. Integrated AI-based functions and Augmented Intelligence Assistants (AIA) are available to you immediately without any additional costs.

  • You can now place the Indicator widgets more flexibly on dashboards, forms, and wizards. Thus, you gain a quick and transparent overview of relevant information.

  • With the Picasso search, you have the ideal start to your day and always know what is important: whether you need to stay on top of activities, tasks, or opportunities, you automatically keep an overview.

  • The Opportunity wizard supports you from the lead to the won opportunity. Record precisely the information you need and never miss a chance.

  • Using the Customer relationship wizard, you establish strong and sustainable relationships by always knowing the current staus of all your contacts (as of fall 2022).

Limitless and seamless teamwork

Do you want to establish collaborative work across multiple locations? You can look forward to the integrated board view: all tasks, jobs, and activities of your teams are visualized in an overview and, thus, create the ideal basis for successful planning.

Using the Microsoft Teams integration, you plan and start your online meetings directly in CAS genesisWorld.

In the new x14 version, administrators have even more options to centrally create templates for their teams or company and manage the corresponding access rights. Furthermore, each employee can access the specific views they need for their daily tasks. 

Consistent workflows day after day

Use tools such as our App Designer, scripting tools, and web APIs to provide your users with the optimum 360° overview of all information - seamless and on all platforms. With your Microsoft 365 Office account, you can now get the CAS genesisWorld Outlook Add-In both for Microsoft Windows and your Mac.

With the CAS framework OpenSync and upcoming web services, you can seamlessly integrate any third-party solution to extend your 360° overview by process and activtiy information from your existing system landscape.

Never again miss important events: in addition to the existing notification services, "WebHooks" open up new channels for you. Thus, you can stay informed in systems with webhook capabilities, such as Microsoft Teams, according to your rules. Use the advantage and never again lose precious time by flexibly and immediately adapting to any changes.

Your digital sovereignty - security and freedom without compromise

Your digital sovereignty and the protection of your sensitive company data are our top priority. Certified with the "fair.digital" quality seal and honored as "Software Made & Hosted in Germany", CAS genesisWorld stands for seamless data security.

Choose what’s best for you! We offer you complete freedom of purchase and operation: you can rent or buy, whether in a computer center or in-house.


Further highlights of CAS genesisWorld x14

  • Stay better informed throughout the day: use the calendar views to become a planning expert and keep an overview of your appointments..

  • Best prepared: the mobile caller ID function immediately identifies the names of important contacts and displays them on your device for incoming phone calls.

  • More custom than ever: CAS genesisWorld provides you directly out of the box with dashboards for different user groups depending on the respective company roles..

  • Keep your calendar in check: use our new date joker to automatically move any tasks and appointments related to a project by a defined period..

  • Consistent accessibility: with the support of screen readers, contrast-rich interfaces, and many more functions, CAS genesisWorld ensures accessibility also for users with visual impairments.

Impressed with the new functions?

The new version x14 of CAS genesisWorld will be available in August 2022.

If you would like more detailed information on the new features in advance, please contact us and let our CRM + AIA experts advice you. 

Contact us now

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