CRM Webinars

Packed with excellent features, customer relationship management with CAS CRM has never been so easy or so desirable. Make your heart beat faster, come and experience the thrill of working with CAS CRM first-hand by participating in one of our free CAS CRM webinar sessions:

Interested in CRM? Then these webinars are for you!

Are you currently considering investing in a CRM system, or are you in the middle of implementing one? If so, then these webinars will give you an excellent first impression of the kinds of advantages that you can expect from your CRM system, and it will show you some usage scenarios.

Webinar: Discover the benefits of CRM

CRM stands for customer relationship management and describes a strategy for the systematic management of all relationships and interactions of a company with existing and potential customers. It allows targeted, personalized customer care - whether it be a sales customer, service customer, colleague or partner that ultimately leads to a more efficient and successfull way of working.

Join our free webinar and find out how

  • Increased work efficiency with CAS genesisWorld
  • Discover functions for your daily work that you will never want to be without
  • Archiving on mobile devices
  • CRM could benefit your company
  • business processes could easily be optimized by using CRM
  • different departments can increase efficiency by using CRM.


  • Tuesday, May, 16, 2017 between 11:00 - 11:30 (CET)
  • Wednesday, July 12, 2017 between 11:00 - 11:30 (CET)
  • Monday, September 18, 2017 between 11:00 - 11:30 (CET)
  • Tuesday, November 14, 2017 between 15:00 - 15:30 (CET)


Webinar: See CAS genesisWorld CRM in action

In this webinar session we would like to demonstrate you how CAS genesisWorld CRM will help you engage prospects, delight customers, measure results and grow your business. You will get a first impression of best practice scenarios in which CAS genesisWorld is preferably used.

Join our free webinar session and learn how CAS genesisWorld CRM can support you:

  • increasing sales efficiency,
  • implementing highly targeted marketing campaigns
  • delivering exceptional customer service and 
  • building a deeper understanding of every client that helps you anticipate and respond to their unique needs. 


  • Friday, April 28, 2017 between 14:00 - 15:00 (CET)
  • Wednesday, June 21, 2017 between 11:00 - 12:00 (CET)
  • Thursday, August 10, 2017 between 14:00 - 15:00 (CET)
  • Friday, October 20, 2017 between 14:00 - 15:00 (CET)
  • Tuesday, December 12, 2017 between 14:00 - 15:00 (CET)


CAS genesisWorld webinars

Do you already use CAS genesisWorld? Or perhaps you would like to know more about how intelligent CRM can be used? In these webinars you will learn how CRM can be used to further optimize your customer services.

Webinar: Increasing sales productivity through CRM

Sales productivity has emerged as one of the chief concerns among businesses today. Sales productivity is the rate at which a salesperson acquires revenue for the organization. Rather than pushing salespeople to work harder, an increase in sales productivity is primarily concerned with salespeople using their time more effectively. CRM play a vital role in enterprise sales productivity.

In this webinar we would like to show you what a vital role CAS CRM plays in enterprise sales productivity and customer service. It enables you to record and optimize customer values and follow up on leads fast and effectively. And thanks to mobile access, you will always have all data at your fingertips no matter where you are. The software takes over routine tasks which leaves you more time to concentrate on your customers and leads.


  • Wednesday, April 05, 2017 between 15:00 - 16:00 (CET)
  • Tuesday, November 07, 2017 between 15:00 - 16:00 (CET)


Webinar: Impress your customers with first-class service

Customers expect you to react quickly when they have a problem. Using CAS CRM solutions you can take the quality of your service to another level because your service employees will find it easy to give customers the information they need, quickly and efficiently while maintaining profession service standards. You have direct access to all your customer information as well as to individual jobs. This webinar will introduce you to different service scenarios which will help you to manage your customer relationships more professionally.


  • Wednesday, July 05, 2017 between 14:00 - 15:00 (CET)


CAS genesisWorld webinars for users and administrators

Both users and administrators of CAS genesisWorld will benefit from this webinar. You will learn all the important tips and tricks to help you work more efficiently and more quickly with CAS genesisWorld.

Webinar: CAS genesisWorld tips & tricks

Are you new to CAS genesisWorld, or are you already familiar with CRM systems? In this webinar, our experts will impress you with their CRM tips.

  • Increased work efficiency with CAS genesisWorld
  • Discover functions for your daily work that you will never want to be without
  • Archiving on mobile devices


  • Thursday, May 11, 2017, between 14:00 - 15:00 (CET)


Webinar: Easier administration of CAS genesisWorld

Are you responsible for administering CAS genesisWorld in your company? Do you want to pick up tips and tricks from our CRM experts on how to easily create new fields or assign new rights? If so, then this webinar is just right for you, it will help you to implement the wishes of your company quickly and efficiently.


  • Thursday, September 14, 2017, between 15:00 - 16:00 (CET)