CRM for associations

CRM for organizations, associations and non-profit organizations

Successful organizations, associations and non-profit organizations score with professional member management: Requests are quickly answered, service processes entered and events organized.

Successful organizations have a high level of expertise and provide excellent services which are key to keeping their members satisfied. CRM software that has been tailored to the requirements of organizations benefit both you and your members. The flexible solutions of CAS Software AG help you with the functions you need.

The benefits

  • One central database
    One central database containing all addresses enables you to manage all members across the organization. With a CRM software tool, all information about the member is included in the electronic dossier. This data can be quickly analyzed to be able to easily follow-up services. Organizational structures are well supported.

  • Teamwork and transparency across departments
    Duplication of work and redundant data storage are a thing of the past: Our software saves you time when accessing information and maintaining data. Employees will immediately find information about the organization and its members if they have been assigned the corresponding right. Clear and well-structured processes are created. Your employees are always well-informed.

  • Efficiently manage events and projects
    From planning, to sending invitations, to registering and billing - all events with 10 to 1,000 participants can be organized, executed and analyzed with just one software tool. Associations also have an overview of their projects: Participants and all corresponding documents are displayed in a well-structured manner.

  • Good dialog with members
    Members can always access relevant information via a secure Web portal protected with a password. E-mail merges are no longer needed as the portal solution of CAS CRM enables you to publish information and news directly in the member portal. The Web portal also serves as internal information exchange portal for organizations or associations.