Reference IGP Powderful Solutions AG

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Strengthen our customer relationship on the long term
Sector:
Industry and Manufacturing
http://www.igp-powder.com/
Product:
  • CAS genesisWorld
    • module ERP connect
Project Partner:
Artwin AG, Lenzburg, CH


Requirements
  • Automation of numerous interdepartmental processes
  • Effectively reduce employee workloads
  • Replacement of Excel spreadsheets and paper-based forms
  • Support daily dialog with the customer
  • Transparency and instantly accessible information

Benefits and advantages
  • All information from all departments is now stored in a central database
  • Automation of workflows for complaints, product sampling, creating price lists, etc.
  • Make a call directly from the software
  • The mail-merge feature makes communicating with customers and leads that much easier
  • Used by management and in all company departments, such as sales, marketing, research and development, purchasing, and production
  • Automated, transparent company processes
  • Save time

Conclusion

Marc Züllig, managing director of IGP Powderful Solutions AG


"With CAS genesisWorld we now have a system that enables us to sustainably strengthen our customer relationship on the long term. To put it simply, this solution meets all our requirements."