New in version x11

The latest version of CAS genesisWorld, version x11, offers you numerous new functions which help you to create unique customer experiences. You'll be impressed with the expanded customizability available through the App Designer, the Product Catalog or the Picasso search in the Mobile Apps among others.

Acting with foresight and customer focus

Based on artificial intelligence algorithms, the Picasso Search provides you with individual, personally relevant information. Important and related appointments, sales opportunities, tasks, documents and contacts are highlighted in the Picasso Search to support you in your work. You can also use the MyDay widget of the Picasso Search as a start screen on your smartphone and keep track of upcoming events.


The sky's the limit with the App Designer

We've made customization and personalization even more flexible in the new version, for example, you can now decide how you wish to display data on tabs as well as many more functions in the App Designer.

Also new, the graphical progress indicator which can be used very practically with the help of the App Designer. For example, you can see the current status of an opportunity at a glance.  

The integrated SmartDesign® technology with its modern user interface has already been awarded the German Design Award, it ensures you have a consistent look and feel across mobile devices regardless of platform.


CRM - has never been so easy to use

Relevant information tailored to your target group is an important prerequisite to build sustainable customer relationships. With comprehensive filter options and a step-by-step wizard it has become child’s play to create distribution lists to target exactly the people you need and want to reach with your information.

Also impressive about the x11 version is the intelligent telephony function in CAS genesisWorld Web: You can see at a glance who's calling and then prepare yourself for the call by taking a quick glimpse at the customer or project dossiers.


Professional and team-oriented - the new Team Planner

Operational planning is often one of the most time intensive tasks for most companies - especially in the area of customer service where one appointment can often immediately follow the other. You can avoid this problem by using our intelligent Team Planner. The Team Planner shows you the workload for each member of staff, so you can coordinate them more effectively, holistically and professionally. Your employees will be delighted: The MyDay Widget for the Picasso search displays a perfect overview of the day, even when mobile. 


Lively surveys using the Survey module

With the Survey module you can now do more than just conduct conventional polling campaigns. With the new funcions in version x11 you can keep your survey participants interested and involved by embedding videos or photos.

The graphical elements serve as illustrations with which you create attention as well as responsiveness. They are also used as decision-making aids and training features.


Give your consulting meetings the personal touch

The mobile product catalog now allows you to create a completely new consulting experience. The tablet-based product catalog involves customers much more in the selection process while giving them an overview of your offers. Together and at eye level with the customer you select and configure individual products and services.

The sales support team can use the data to quickly prepare an official quote which can be sent out to the customer even before the salesperson has left.


More x11 highlights

  • Other highlights include, mobile innovations that make it easier to record working time and expenses. While mobile the new version makes it convenient for you to schedule appointments and warns you of impending overlaps.

     

  • In Microsoft Outlook the sidebar allows you to adopt contacts from CAS genesisWorld as recipients and, for example, add archived documents as attachments.

     

  • You can also customize the designs of dashboards and views which is a great help when using them for extended reports and analyses. 

     

  • And with Open Sync you can synchronize data bidirectionally with any third-party systems, for example, ERP solutions. This ensures complete flexibility when integrating into existing system landscapes. 

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Impressed with the new functions? 

Would you like more detailed information on the new high-performance features?
Then please contact us or register for one of our webinars. 
We can also help you find a certified CAS Partner who is local to you.

 

Contact us now

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