Data Protection

Data Protection Privacy Statement

1. Data Protection at a Glance

General Information

The following information will provide you with an easy-to-navigate overview of what happens with your personal data when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Privacy Policy, which we have included beneath this text.

Data Recording on this Website

Who is the responsible party for recording data on this website?

The data on this website is processed by the operator of the website. The operator’s contact information is available under the “Information about the responsible party (referred to as the ‘controller’ in the GDPR)” section in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing your data with us. These data may, for instance, be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to their recording during your website visit. They are primarily technical data (e.g. internet browser, operating system or time of the page visit). The data are recorded automatically as soon as you enter this website.

What are the purposes for which we use your data?

Some of the data are collected to guarantee the error-free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have in terms of your data?

You have the right to access information free of charge about the source, recipients, and purposes of your stored personal data at any time. You also have the right to demand that your data are rectified or erased. If you have consented to data processing, you have the option to revoke this consent at any time to affect all future data processing. Under certain circumstances, you also have the right to demand the imposition of restrictions on processing your personal data. You are also entitled to complain to the competent supervisory agency.

You may contact us at any time if you have further questions on data protection.

Analysis Tools and Third-Party Tools

When you visit this website, your surfing pattern can be evaluated statistically. This is rendered primarily with so-called analysis programs.

For detailed information on these analysis programs, please refer to the following Privacy Policy.

8. Audio and video conferences

Data processing

We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the internet, your personal data will be recorded and processed by the provider of the respective conference tool and by us.

The conferencing tools record all information that you provide/access to use the tools (e-mail address and/or your telephone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication procedure (metadata).

Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.

Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have complete influence on the data processing procedures of the tools used. Our possibilities are largely determined by the corporate policy of the respective provider. Further information on data processing by the conference tools can be found in the Privacy Policies of the tools used, and which we have listed below this text.

Purpose and legal bases

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.

Storage duration

Data recorded directly by us via the video and conference tools will be deleted from our systems immediately after you request us to erase it, revoke your consent to storage, or the reason for storing the data no longer applies. Saved cookies remain on your device until you erase them. Mandatory statutory data retention periods remain unaffected by this provision.

We cannot influence the storage duration of your data as stored by the operators of the conference tools. For details on this, please inquire directly to the operators of the conference tools.

Conference tools in use

We use the following conference tools:


We use TeamViewer. The provider is TeamViewer Germany GmbH, Jahnstr. 30, 73037 Göppingen. For details on data processing, please refer to the TeamViewer Privacy Policy:

Contract processing

We have concluded a contract regarding contract processing with the provider named above. This is a contract stipulated under data protection law, ensuring that this provider processes the personal data of our website visitors only according to our instructions and while observing GDPR.


We use GoToMeeting. The provider is LogMeIn, Inc., 320 Summer Street Boston, MA 02210, USA. For details on data processing, please refer to the GoToMeeting Privacy Policy:

Data transmission to the USA is based on standard contractual clauses from the EU Commission. You can find details here:

Contract processing

We have concluded a contract regarding contract processing with the provider named above. This is a contract stipulated under data protection law, ensuring that this provider processes the personal data of our website visitors only according to our instructions and while observing GDPR.


If you have any questions or suggestions in relation to data protection, please e-mail us at:

Contact details of our data protection officer:
Thomas Heimhalt (External Data Protection Officer)
DATENSCHUTZ perfect e. K.

Changes to this statement
CAS Software AG reserves the right to change this Data Protection Statement at any time within the constraints of the applicable law.

Version: June 2023