CRM consulting

Individual CRM consulting from our expert team

Whether you have a question on a suitable product, or on how to ensure a seamless CRM implementation, or even a question on a specific CRM project, then you can be sure of a personal CRM consultation with us, tailor-made consultations that fit your needs. Our experts will go through all of your questions with you before showing you any possible solutions. CRM consulting you can trust.

All-round support for your CRM implementation

For us, Customer Relationship Management means so much more than just giving you a suitable software solution. We support you throughout the CRM implementation so that we can systematically align your customer processes to reflect sustainable customer management. Because, the only way to increased customer satisfaction is to pro-actively manage your customer relationships which ultimately leads to your long-term success.

Scope of our CRM consulting

Our CRM consulting encompasses all the relevant aspects of Customer Relationship Management for example:

  • Analysis of your CRM goals to form a foundation, followed by product presentation built on this foundation
  • Support of a smooth CRM implementation using our CAS Project method
  • Tailor-made training courses and workshops either in-house or at our headquarters in Karlsruhe
  • Individual customizations and further developments of your software solution (e.g. realizing new interfaces)
  • CRM project management support

Our free webinar completes our professional CRM consultation

Our free CRM webinar compliments the complete CRM consultation approach we provide, and offers you an excellent overview of Customer Relationship Management. Take part in our "Introduction to CRM" webinar and discover what's hidden behind the CRM acronym, what new opportunities a professional customer management system offers your company, what processes can be optimized and, which areas in your company would benefit most from a CRM implementation.

For the answers to your questions, contact us now. We're looking forward to hearing from you.