Reference Oraïse GmbH

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Consistent data across seven subsidiaries
Sector: Information Technologies
http://www.oraise.com
Product:
  • CAS IT Services
    Project Partner:
    itdesign GmbH, Tübingen, DE


    Requirements
    • A standard CRM solution for all national and international subsidiaries and departments
    • Managing the daily business and internal controlling
    • Mapping complex customer relationships
    • Efficient support for the sales and billing processes
    • A flexible solution that can be customized to meet our exact needs
    • Make employees more service oriented

    Benefits and advantages
    • A flexible CRM solution that meets the exact needs of the IT sector
    • A standard system for service and support, sales, technology and internal organization in all subsidiaries
    • Managing project using graphic components
    • Simple resource planning for projects
    • Targeted control of processes
    • The modular architecture means that all employees have the functions they need to do their job

    Conclusion

    Markus Hengstenberg, Managing director, partner and co-founder of oraïse


    "CAS IT Services have made us more service oriented and eliminated the storage of duplicate data."